This really hits home. I’ve seen too many organizations blame individuals for outcomes that are baked into the system itself. The focus on diagnosis before prescription is crucial—without it, you’re just applying bandaids. I wonder, in your own workplace, how often are problems structural rather than personal, and are you noticing the patterns before you try to fix them?
A core value of mine is treatment, without diagnosis, is malpractice. So I always try and fine the root cause before forging forward. That said, I am a pragmatic realist and sometimes realize you have to treat some symptoms until you can get to the underlying cause. And sometimes, your differential diagnosis (all the things it COULD be), take you down different paths.
All this to say, most problems aren’t training problems; they are structural. The human problems are often the symptoms.
Yes! And when an idea to “close the gap” comes from the lower ranks, it is usually met with “great idea” and then completely ignored.
I used to start with the assumption that everyone wants to learn from the facts and grow from there. Not everyone really wants to learn and grow, and that blows my mind.
This really hits home. I’ve seen too many organizations blame individuals for outcomes that are baked into the system itself. The focus on diagnosis before prescription is crucial—without it, you’re just applying bandaids. I wonder, in your own workplace, how often are problems structural rather than personal, and are you noticing the patterns before you try to fix them?
A core value of mine is treatment, without diagnosis, is malpractice. So I always try and fine the root cause before forging forward. That said, I am a pragmatic realist and sometimes realize you have to treat some symptoms until you can get to the underlying cause. And sometimes, your differential diagnosis (all the things it COULD be), take you down different paths.
All this to say, most problems aren’t training problems; they are structural. The human problems are often the symptoms.
Yes! And when an idea to “close the gap” comes from the lower ranks, it is usually met with “great idea” and then completely ignored.
I used to start with the assumption that everyone wants to learn from the facts and grow from there. Not everyone really wants to learn and grow, and that blows my mind.
#facts